Bridging the Gap: Positioning PMOs as Indispensable Partners in StrategyExecution

Drawing on insights from over 1,900 PMO and senior leaders and more than 40 in-depth interviews, this PMI report examines the growing gap between what PMOs deliver and what senior leaders expect of them.

It identifies three capabilities PMOs must build beyond operational excellence: customer-centricity, strategic alignment and value realisation management, and data and technology integration.

The research argues that PMOs can no longer rely on project tracking alone to prove their worth; they must demonstrate measurable business impact. For PMO leaders, the report offers a practical lens for realigning priorities and closing the perception gap with the C-suite.

Project Management Institute (PMI) · PMI Thought Leadership · January 2026https://www.pmi.org/learning/thought-leadership/pmos-as-partners